International Payment Guide at Alef Gem
At Alef Gem’s online store, we strive to make your shopping experience seamless—whether you’re in Iran or anywhere around the globe. In addition to payments in Iranian Toman, we offer options to pay using international currencies and cryptocurrencies.
1️⃣ Payment in Iranian Currency (Toman)
If you are located in Iran or have an Iranian bank account, you can complete your order payment in Toman via reputable bank gateways, Shatab network cards, and online payment methods.
2️⃣ International Payment (USD & EUR)
For customers outside Iran—or those who prefer to pay in US Dollars (USD) or Euros (EUR)—the following methods are available:
- International bank transfer
- Payment through reputable money transfer services
- PayPal (please contact support for coordination if needed)
💡 Note: For account details and further information on international payments, please contact our support team.
3️⃣ Cryptocurrency Payment (Digital Currencies)
We also support crypto payments to ensure a fast, secure, and hassle‐free shopping experience. Currently, the following cryptocurrencies are accepted:
- Bitcoin (BTC)
- Tether (USDT) – available on TRC20 and ERC20 networks
- Ethereum (ETH) – upon request
🔗 Once you select the crypto payment method, you will receive the destination wallet address to complete the transfer.
How to Complete Your International Payment
- Product Selection: Choose your desired product from our store and add it to your cart.
- Contact Support: Reach out to our support team to receive the account details for international or crypto payments.
- Make Payment: Transfer the final amount using your preferred method (USD, EUR, or cryptocurrency).
- Payment Confirmation: After completing the transaction, send us your payment details (transaction number or hash).
- Order Processing: Once confirmed, your order will be promptly processed and prepared for shipment within Iran.
Frequently Asked Questions about International Payments
❓ Are there any fees associated with international payments?
🔹 Depending on the payment method, transfer fees may be applied by banks, financial services, or blockchain networks. Please consider this when making your payment.
❓ How long does it take for an international payment to be confirmed?
🔹 Bank transfers usually take between 1 to 3 business days to be confirmed. Cryptocurrency payments, depending on the network, are typically confirmed within a few minutes to an hour.
❓ Can I pay using a different currency (other than USD, EUR, Bitcoin, or Tether)?
🔹 If you wish to pay using other digital or fiat currencies, please coordinate with our support team.
❓ What should I do if I encounter any issues after making a payment?
🔹 If you experience any issues with your payment, please contact our support team and provide your transaction details so we can promptly follow up.
Contact Support
📞 Phone: 09167008252
📧 Email: info@alefgem.com
WhatsApp: Send a message via WhatsApp
📌 We’re with you every step of the way! Our team is here to ensure a secure and worry‐free experience throughout your payment and order process.